The first phone coaching session appointment will be held at a mutual agreeable time. Terry Prince does not offer coaching on weekends, US holidays or Friday evenings. Some weekday evenings are available. The first appointment can be set via email communications. Please communicate with Terry Prince at terry@terryprince.com to set up the first appointment. Some coaching programs have pre-session assignments. Please review your package.
Being Prepared
To get the most out of your call, please make sure you are comfortable and ready to go. I suggest you have a glass of water at hand, a pen or pencil and a notebook. To avoid distractions, please turn off your cell phone and computer. If you are using a cell or cordless phone, please stay in one room only.
Please work to avoid any staff or household interruptions. This gives you the best arena to work your work in.
Rescheduling Terms
Client must notify Terry Prince if they wish to reschedule an appointment by phone. Email can be used if at least 48 business hours prior. No late email or texting rescheduling of appointment will be allowed. Missed sessions (without rescheduling) will be counted as part of the package. Sessions should be used within 6 months of the first call in this package. It is the client's responsibility to schedule appointments within the time frame.
Program Cancellation Policy
Clients may cancel coaching program up until the first coaching session. A cancellation processing administration fee of $30.00 will be charged.
After the first session, the coaching fee will not be refunded. However, a credit minus the sessions already held plus a $30.00 processing fee will be issued and can be applied to other services or plans for up to one year. Transfers of this credit to other individuals may be allowed on a case by case basis.
OK - Let's Get Started
If you are agreeable to these terms, please select your coaching package. Upon receiving your credit or PayPal approval, you should hear from Terry Prince or her staff within 5 business days. Please inquire at terry@terryprince.com if you are concerned about your transaction.
Still have Questions?
For more information - contact Terry Prince at 530-268-2584. It is Terry Prince's policy to provides short 15 minute telephone consults at no charge.